Who We Are
Our Leadership Team
Allegro Response is a customer-centric Contact Center that has been built on strong leadership and teamwork. Allegro’s senior leaders support the company goal of providing customers with an unparalleled experience, which they achieve through their values: a passion for service, drive to exceed expectations and dedication to our clients‘ success.
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Greg, owner and pioneer in the Direct Response Industry with 30 years of experience, founded Allegro Response in 2008, emphasizing training as key to success. As the founder of Allegro and Direct Response Academy, his training programs have propelled Allegro to the forefront of Sales and Customer Service. Greg is committed to the continuous growth and optimization of Allegro’s staff. In his spare time, he enjoys playing and coaching basketball.
Greg Sarnow
Founder & CEO
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Isaac leads the Call Center office in Hermosillo with over 21 years of experience in customer service, sales, advertising, and marketing. He is dedicated to optimizing processes and believes in the core leadership principle: Maximum Effort to Improve.
Isaac Dyck
General Director
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Alejandra embodies our team's essence. Handling crucial internal and external communication, she listens to clients' needs, becoming their steadfast ally. With a decade of experience, she possesses deep industry insight. Alejandra's discipline, patience, and perseverance make her invaluable to both our company and clients. A travel enthusiast who has lived in New Zealand and visited over 20 countries, she enjoys exercise, Formula 1, and spending quality time with family and her two cats, Benito and Sury.
Alejandra Gaspar
Professional Services Manager
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Cruz, Allegro Response's Operations Manager, is our team's go-to executor. With over 17 years of experience, Cruz climbed from amateur sales agent to top performer, mastering call center operations along the way. He values assertive communication and ongoing improvement. Outside work, Cruz, a football enthusiast, enjoys growing his model car collection and spending quality time with family and his dog, Tara.
Cruz-Sain Solorzano
Operations Manager
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J.P. is our cyberwizard extraordinaire. Responsible for pioneering our AI technology, he's been immersed in technology since age 12, starting with video games. A self-taught cybersecurity expert with a knack for humor, J.P. has navigated various roles, from sales agent to IT manager. In his downtime, he indulges in chess, macro photography, and being quite a cat lover.
J.P. Nieblas
Interactive Manager
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Benjamin, Finance Manager at Allegro Response, is the longest serving member of the company, his 16 years of experience and service prove the quality of his commitment, hard work and dedication. A specialist in administration, billing and payroll, knows our business from A-Z, Benjamin defines himself as a fair, attentive and transparent professional. In his spare time, he enjoys spending time with his family, and is a true lover of history and treasure hunting.
Benjamin Andrade
Finance Manager
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Lluvia is the HR manager at Allegro Response. The most fundamental thing in a company is human talent. An expert in recruitment and human resources management, Lluvia has 7 years of experience in the industry. Her passion for human relations, service and fair treatment, has made her one of the pieces that keeps the balance in our team. Lluvia enjoys spending time with her family, as well as being a mystery TV show lover.
Lluvia Olea
Human Resources Manager
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Larry is our engineering guru. Passionate about technology since childhood, he excels in automating tasks with cutting-edge tools. With over 11 years' experience and a Systems Engineering degree, Larry adeptly solves technical issues and leads teams. Committed and dedicated, he brings passion to both client service and internal operations. Outside work, he enjoys spending time with his family and playing the guitar and drums.
Larry Márquez
IT Manager
Contact Us Today!
Give us a call or email any time! We strive to answer all inquiries within 24 hours on business days. We will be happy to answer your questions.
Let's Connect!
Call Us
800-844-3331
Email Us
sales@allegroresponse.com
Our Locations
Corporate Headquarters - Austin, Texas
Contact Center - Hermosillo, Mexico
Let's Schedule a Call!
At Allegro Response, we’re dedicated to enhancing your customer engagement through cutting-edge, omnichannel support solutions. With a robust presence in both Austin, TX and Hermosillo, MX, our team provides 24/7 customer service, direct-to-consumer sales, and business process outsourcing.
Solutions
Omnichannel Customer Support
Direct to Consumer Sales
Business Process Outsourcing
Lead Generation
B2B Sales
DRTV Services
Data & Reporting
Amazon Support Services
Collections
Nonprofit Fundraising
Appointment Setting
Retention Marketing
Branding & Marketing Insights
Our Clients
Kitchen & Home
Beauty
Health & Fitness
Hardware
Technology
Insurance & Professional Services
Media